Privacy Policy

Last updated: March 2026

→ View Terms & Conditions

Keep Your Leads ("we," "us," or "our") operates keepyourleads.net and provides AI-powered call capture and lead management services to service businesses across the United States. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or services.

We collect the following types of information:

Information you provide directly:

• Name, business name, email address, and phone number when you sign up or contact us
• Billing and payment information (processed securely by Stripe — we do not store your card details)
• Messages and communications you send through our contact form or calendar booking
• Phone number and SMS consent provided through our opt-in forms

Information collected automatically:

• IP address, browser type, and device information when you visit our website
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies (see Section 8)

Information from your use of the service:

• Call data including call recordings, transcripts, and caller information processed through our AI voice system
• Appointment and calendar data generated through our booking system
• Lead and contact information captured on your behalf through our service

We use the information we collect to:

• Provide, operate, and improve our services
• Process payments and manage your subscription
• Send transactional emails such as invoices, receipts, and service notifications
• Send SMS appointment reminders, missed call notifications, and follow-up messages to contacts who have opted in
• Respond to your support requests and inquiries
• Communicate updates, new features, or changes to our service
• Comply with legal obligations
• Detect and prevent fraud or misuse of our platform

We do not sell your personal information to third parties. Ever.

When you provide your phone number and check the consent box on our calendar booking form (keepyourleads.net/calendar) or contact form (keepyourleads.net/contact), you agree to receive:

• Appointment confirmations and reminders
• Missed call notifications
• Follow-up messages related to your inquiry or appointment
• Service updates and notifications from Keep Your Leads

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance. Opting out will not affect any other services you receive from us.

We work with trusted third-party providers to deliver our service. These providers may access your data only as necessary to perform their functions and are prohibited from using it for any other purpose:

• Stripe — payment processing. Stripe's privacy policy is available at stripe.com/privacy
• GoHighLevel — CRM and customer relationship management. GoHighLevel's privacy policy is available at gohighlevel.com

No third party receives your SMS opt-in data for their own marketing use. All third-party providers are contractually required to protect your data and use it only for the purposes we specify.

We retain your personal information for as long as your account is active or as needed to provide services. Upon cancellation of your account:

• Your account data is retained for 90 days in case you wish to reactivate
• After 90 days, personal data is permanently deleted from our active systems
• Billing records may be retained for up to 7 years as required by tax and financial regulations

Depending on your state of residence, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that your personal data be deleted
• SMS Opt-out — reply STOP to any SMS message at any time to unsubscribe immediately
• Email Opt-out — use the unsubscribe link in any email or contact us directly
• Data portability — request your data in a portable format

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us through the form at keepyourleads.net.

Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors use our site
• Improve site performance and functionality

You can control cookie settings through your browser at any time. Disabling cookies may affect some functionality of our website.

We take the security of your data seriously. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, encrypted storage of sensitive information
• Restricted access to personal data — only team members who need it to perform their job have access
• Regular security reviews and updates

While we take every precaution, no method of internet transmission is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your information.

Our services are intended for business owners and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and sending an email notification at least 14 days before changes take effect. Your continued use of our service after changes take effect constitutes acceptance of the updated policy.